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The Program Director is a member of the Club’s leadership team and an integral part of the day-to-day supervision of the clubhouse operations in their assigned building. This role assists in implementing BGCB objectives, standards, policies, and procedures that deliver quality programs to members. Supervises program staff in the assigned building so that programs are well delivered and provide a good experience to club members. Provide a safe, fun learning environment that enables a member to grow and develop into a responsible adult. The Program Director reports directly to the Executive Director.
Our Mission: The mission of Boys & Girls Clubs of Boston is to help young people, especially those who need us most, build strong character and realize their full potential as responsible citizens and leaders. We do this by providing: a safe haven filled with hope and opportunity, ongoing relationships with caring adults, and life-enhancing programs.
- Youth First – We keep children and teens at the forefront of every action and decision to elevate members’ voices.
- Integrity – We conduct ourselves with honesty and transparency and strive to do the right thing, every day, and every time.
- Community – We foster an inclusive culture by celebrating diversity and respecting the inherent dignity and worth of everyone.
- Equity – We commit to providing opportunities to create just outcomes that honor the needs, experiences, and values of our community, especially those with marginalized identities.
- Innovation – We apply a forward-thinking approach that encourages teamwork, adaptability, strategy, intention, and creativity to address today’s challenges and build positive futures for all members.
Essential Duties and Responsibilities:
Prepare Youth for Success:
- Front-line accountability for quality program delivery including core programs, new initiatives, summer programs, and outcome measurement systems.
- Ensure clubhouse program objectives are consistent with organizational goals and mission.
- Direct supervision of department director and management of department functions, indirect supervision of all program staff; assist Executive Director in all aspects of the hiring process of all clubhouse staff. Encourage and support participation in staff development.
- Support Department Directors with the development of assistant staff w/ skill-building trainings, and program implementation.
- Participate in individual and group supervision sessions; participate in professional development opportunities as appropriate.
- Encourage and promote diversity awareness, and diversity of staff, volunteers, and members.
- Work in partnership with and support of Executive Director and Director of Operations to accomplish organizational goals and mission.
- Manage behavior management of members.
- Assist with Junior Staff program including the hiring, training, and evaluation process.
Partnership Management (Internal and External):
- As requested, link with external resources and community collaborations as requested by the Executive Director to further program goals.
- Help to cultivate parent and community support and involvement in support of the clubhouse. Help to plan and participate in clubhouse fundraising events.
- Participate in network-wide shared learning. Share experiences and learning’s with BGCB organization through collaborative and team opportunities.
- Work with department Directors to ensure program quality, collaboration, and implementation consistent with program standards.
- Attend Program Director meetings.
- Supervision of the building(s) including safety procedures and security of assigned building.
- Work closely with Director of Operations Travel between sites and to activities, as needed.
- Assessing our impact is critical to our work. All staff is expected to participate in various evaluation efforts throughout each program year, including the annual member survey.
- Other related duties as specified by the Executive Director.
General BGCB Expectations:
Healthy Behavior Modeling
- Healthy Behavior Modeling – Teaching youth/teens the importance of living an active, healthy lifestyle is a BGCB priority. As a result, all staff is expected to model healthy behavior while working with our members.
- BGCB values creating child-friendly environments, where youth/teens of all abilities can be successful and participate. BGCB expects employees to embrace its focus on inclusion of all members, regardless of disability or developmental challenge.
Continuous Learning –
- Building the capacity of staff is central to BGCB. The organization encourages and requires that all staff participates in annual professional development opportunities that continue to cultivate their skills in the youth development field.
- Every staff member shares the responsibility for ensuring BGCB is, and remains, an environment free of sexual, physical, or emotional abuse.
Position Requirements (Education, Experience, Knowledge, Skills, Abilities, Work Demands)
- Bachelor’s Degree in related field highly preferred, equivalent experience considered.
- Minimum 3 to 5 years’ experience providing human service/youth development programs.
- Knowledge of youth development principles and human service delivery systems.
- Previous experience and commitment to supporting, promoting, and instilling organizational mission, vision, principals, and goals.
- Minimum three years supervisory experience.
- Demonstrated ability to address and manage change in a healthy and positive manner.
- Demonstrated problem solving skills and flexibility.
- Proven leadership skills with the ability to facilitate understanding across multiple audiences and inspire confidence with community and parents.
- Experience in program development and management.
- Strong interpersonal, communication and organizational skills required.
- Commitment to promoting workplace diversity as a vehicle to bring fresh perspectives, as well as new solutions.
- Ability to work with youth and families from a variety of backgrounds.
- MS Office and web competency required.
- Proven team building skills.
- Ability to work independently and as part of a team.
- Flexibility to work clubhouse hours especially as seasons and service needs change.
- Valid Massachusetts’ driver’s license required (may be required to drive Club van periodically).
- Required to obtain and maintain a cellular phone and be available to respond to calls in case of emergencies.
Job Type: Full Time