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Location: Amarillo, TX

Job Title: ISS-P Network/Security Operations Center (NOC/SOC) Analyst 

Career Level From: Associate

Career Level To: Senior Associate 

Organization: Network/Security Ops Center (51353877)

Job Specialty: Network Administration 

What You’ll Do

Using a mixture of new graduates and seasoned professionals to form an amazing team, the NOC/SOC serves as the first line of defense against network disruptions and cybersecurity threats. We serve a critical function in the organization to identify, investigate and resolve issues while minimizing the business impact. We are looking for a positive attitude, esprit de corps, and skills to join our team. 


Job Specific Responsibilities: 

Network Operations Center / Security Operations Center (NOC / SOC) Analysts are hard charging, analytical thinkers who enjoy solving problems. We thrive in a high-pressure environment with shifting priorities. NOC / SOC Analysts are able to assess a situation, determine tactical steps forward, and can implement a strategic plan. We support multiple technical teams in a 24 x 7 x 365 operational environment with high uptime requirements. In addition to these general skills and personality traits, CNS is seeking candidates with the following skills:


  • Interact positively with peers, other departments, internal / external customers, and vendors to identify operational issues
  • Prolonged or irregular hours required – 12 hour rotating shifts (compensated by shift differential)
  • On-site requirement to support the network and cyber infrastructure
  • Collecting and reviewing performance reports for various systems, and reporting trends in performance to senior technical personnel to help them predict future issues or outages
  • Strong ability to diagnose server or network alerts, events or issues
  • General understanding of TCP/IP Networking and Server infrastructure
  • Understanding of common information architecture frameworks
  • General understanding and/or experience with Information Security and Incident Response
  • Understanding of Disaster Recovery plans and related technologies
  • General understanding of common firewalls
  • Excellent time management and organizational skills, and ability to handle multiple concurrent tasks and projects with minimal supervision
  • Good oral and written communication skills, and ability to address conflict with others constructively
  • Cross-team coordination and collaboration

What You Can Expect

  • Meaningful work and unique opportunities to support missions vital to national and global security
  • Top-notch, dedicated colleagues
  • Generous pay and benefits with a stable organization
  • Career advancement and professional development programs
  • Work-life balance fostered through flexible work options and wellness initiatives

Minimum Job Requirements

  • Bachelor’s degree in engineering/science/information technology discipline.
  • Eight or more years of relevant education, training, and/or progressive experience may be considered to satisfy educational and years-of-experience requirements for this posting.

Preferred Job Requirements

  • Preferred candidates will have a Bachelor’s degree in Computer Information Systems or related technical or engineering/science field
  • Prior helpdesk and/or field support experience
  • Prior NOC / SOC experience
  • Security Incident and Event Management (SIEM)
  • Common Intrusion Detection/Prevention Systems(IDS/IPS) (Snort, Cisco, Fortigate, Firepower)
  • Experience with Disaster Recovery plans and related technologies
  • Server hardware experience (e.g. Cisco UCS, and HP blade systems)
  • Server Administration experience with Linux and/or Windows
  • Prior Server / Network Administration experience
  • Experience working in a large, geographically distributed environments
  • Experience with SolarWinds, System Center Operations Manager, or other monitoring tools
  • Operational analysis and development skills, such as scripting, to deploy DevOps solutions
  • Knowledge of packet analysis and packet capture tools
  • Working knowledge of large network and server infrastructures
  • Preferred certifications: Network+ and/or Security+, SPLUNK