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Job Title: National Processing Center Analyst (University) – Memphis


Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

The Company

Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 45,000 employees serving more than 140 countries and markets. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. 


Create a career that goes in the direction you choose. Get to know opportunity.


The Business


Join one of the fastest growing areas of our retirement business! As an Analyst within the National Processing Center in Memphis, Tennessee, you will contribute, as part of a team, to a range of retirement valuation, accounting and special projects. You will have the opportunity to develop a deep knowledge of retirement plans, employ the most cutting edge tools and resources to complete required projects, and enhance your project management skills.


The National Processing Center (NPC), part of the Willis Towers Watson Actuarial Service Center (ASC), is a group of colleagues within the North American Retirement Line of Business who focus on operational excellence and systems expertise.  As integrated members of client teams in a variety of offices, they provide high quality and efficient work for Defined Benefit, Defined Contribution and post retirement plans served by the Retirement teams.  Work performed by NPC colleagues includes annual actuarial funding and accounting valuations, corporate reporting and disclosure government forms and a wide range of special projects. Actuarial credentials are not required for most colleagues in the NPC and, as a result, most NPC colleagues do not participate in the exam program.  However, when the business need exists, select NPC colleagues that are pursuing actuarial credentials can participate in the exam program.


Love your work.  Partner with team members on the following performance objectives:

·      Prepare actuarial valuations  and reports in conjunction  with consulting colleagues with minimal supervision  on standard  assignments

·      Complete analysis and reconciliation of plan participant data and plan assets

·      Prepare government  reporting  forms and annual employee benefit  statements

·      Complete other special projects related to plans such as cost and contribution forecasting, experience studies and plan design studies

·      Respond to all requests and communications effectively  and efficiently

·      Work with project managers  and client team leaders  to ensure that each project is completed on time and meets professional  excellence standards

·      Manage and prioritize own workload efficiently  to fulfill  commitments in a timely manner

·      Contribute to profitability  by completing budget spreadsheets,  monitoring own time spent on project, seeking ways to enhance efficiency and maintaining accurate time records

·      Work independently  and utilize available  resources to develop technical skills, asking for assistance when required

·      Participate in the NPC community of colleagues as a team player,helping where needed,  supporting the development  of others and sharing new ideas

·      Participate and actively engage in training sessions.



·      Bachelor’s Degree required,  preferably  in a program  with heavy  emphasis on mathematics,  statistics, economics or engineering

·      Advanced  proficiency  in Microsoft Office (Word, Excel and PowerPoint),  experience with a programming language  (like Visual Basic) is helpful

·      Proven  analytical skills and mathematical aptitude

·      Detail oriented

·      Ability to ask the right questions and seek help where appropriate;  good problem solving  ability

·      Sense of accountability; owning one’s work and taking pride in it

·      Ability to organize,  set priorities, work independently  and complete multiple projects within establish ed deadlines

·      Strong written and verbal  communication skills and a demonstrated ability to interact with colleagues at all levels

·      Strong client service orientation

·      Ability to work both independently  and on client teams

·      Previous  defined benefit  pension experience is a plus