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Position Summary

The MSU IT Business Analysis team uses industry standard business analysis techniques and tools to help customers articulate needs, rationales for change, and recommend solutions that deliver value to stakeholders. This position reports to the Business Analysis Manager.

Responsibilities for the Business Analyst include defining and modeling project requirements comprise the foremost value-add function of this position. Other responsibilities include, but are not limited to, analyzing and documenting business processes; conducting needs assessments; eliciting and modeling requirements in narrative and visual formats; liaising between MSU business and academic units, MSU IT, and vendors; preparing and presenting recommendations for improvements to existing systems and processes; and influencing continuous improvements to business analysis processes and tools.

Michigan State University (MSU) is a top 100 global university located in East Lansing, three miles east of the state’s capitol. The MSU community includes more than 12,000 faculty, academic and support staff, as well as 49,695 students. MSU offers an extensive benefits package to its employees including health care, prescription, and dental coverage, and a base retirement program with a University matching contribution, as well as basic life insurance. In addition, MSU offers educational benefits including a course fee courtesy program and educational assistance.

MSU Information Technology provides the primary leadership for strategic, financial, and policy initiatives affecting information technology (IT) across MSU. MSU IT offers technology resources that support MSU’s mission of providing education, conducting research, and advancing engagement.

Diversity, Equity and Inclusion (DEI) are essential elements, vital to the culture MSU Information Technology endeavors to cultivate. This includes providing opportunities and access for all people which incorporate differences of race, age, color, ethnicity, gender, sexual orientation, gender identity, gender expression, religion, national origin, migratory status, disability/abilities, political affiliation, veteran status and socioeconomic background.

Unit Specific Education/Experience/Skills

Knowledge equivalent to that which normally would be acquired by completing a four-year college degree program; three to five years of related and progressively more responsible or expansive work experience in business analysis; or an equivalent combination of education and experience.

Desired Qualifications

Excellent written and verbal communication skills, interpersonal and collaborative skills, and ability to communicate with multiple audiences; ability to lead and motivate cross-functional teams to achieve goals; five to eight years work experience in business analysis; proven track record of successfully leading business analysis in a complex environment; critical thinker with strong problem-solving skills; excellent analytical skills and ability to manage multiple projects under strict timelines; ability to work in demanding and dynamic environment.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

Resume and Cover Letter

Together-we-will Statement

The university is requiring all MSU students, faculty and staff to be vaccinated against COVID-19 with limited exceptions. Learn more at:

Special Instructions

Three professional references knowledgeable of your work

Work Hours




Remote Work Statement

MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.