The Technology Analyst 1 role is responsible for evaluating business processes, making recommendations, developing innovative solutions, and improving processes using digital standards and technology. Analyst 1’s will make significant contributions to support optimization for the Mayo Clinic Stores (MCS), orchestrating systems support, supply chain and revenue management initiatives, process automation, and bringing innovation to the Mayo Clinic Store.
The role is expected to have a background in supply chain, finance, engineering or healthcare, with expertise in digital technology, including modern Analytics, Process Automation, Application Programming Interfaces and Product Management. Analysts need to be skilled in process improvement, innovation, project management, and application support and/or configuration experience with Post-Acute Healthcare Software Solutions, SCM or Finance technology, ERP/EHR/large integrated system, and/or data warehouses. Analysts must exhibit initiative and organizational skills, as well as possess ability to inspire trust and confidence, communicate effectively with internal and external audiences and demonstrate ability to maintain outstanding customer relations. Requires individual who is motivated, can effectively multi-task, and handles ambiguity well.
Role responsibilities include being an active member of applicable systems teams (e.g. project teams, coordination, and/or functional areas for business) to sustain long-term goals through consultation, process improvement and digital transformation. Technology Analysts must stay abreast of current industry trends and establish new methodologies for data driven processes and digital enablement. May be asked to participate in industry advisory and/or user groups. Must be able to articulate in both oral and written communications, including presentations with the ability to logically translate and disseminate technology insights to non-technical stakeholders.
Bachelor’s Degree and a minimum of five (5) years’ relevant experience in health care, engineering, analytics, finance, supply chain or information systems; certifications may be considered in lieu of experience; Or, Master’s degree in health care, data management, data science, information systems or business with three (3) years’ relevant experience in noted areas; certifications may be considered in lieu of experience.