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The Supply Chain Engineer – Process & Labor Management  owns labor standards development, maintenance, and support of Labor Management program in a 1.5 million sq. ft. + DC. Leads approximately two Labor Management Coordinators who manage all LM administrative tasks. Supports DC process design and process change. Works closely with all levels of operations leaders to lead compliance to the LM program and assist with process improvements using lean methodology. He/she serves as first point of contact for all LM related questions and troubleshooting. This role has a close relationship with the DC GM regarding all labor management and DC process topics. This position will conduct ad-hoc analysis of LM results and process compliance observations to support best-in-class LM program utilization. He/she will regularly interface with IT, Operations, Learning & Development, and Operations Excellence partners to drive process adherence and usage of the LM program. He/she will maintain strong cross DC partnerships to ensure consistency across DC Network.

Essential Duties and Responsibilities

  • Support the efficient growth of the distribution network by owning Labor Management and DC processes for large scale DC
  • Effectively lead team of LM Coordinators
  • Is an expert in process engineering and labor management
  • Owns all LM standard creation and maintenance along with full integrity of the LM program for the DC
  • Partner with operations leaders to establish operational work standards and to identify implement operational improvement opportunities
  • Resolves problems and provides guidance to members of operations leadership teams
  • Leads cross-functional project teams formed to implement change and drive continuous improvement, including analysis of key business problems and development of effective solutions
  • Use appropriate problem solving tools to provide rapid improvement with sustainable results
  • Assist in evaluation and design of distribution center operational processes, layout, material handling and other systems, and analysis and reporting, including estimates of returns on invested capital and development of business cases for approval
  • Support other DC LM deployments and maintenance as necessary
  • Use appropriate problem solving tools to provide rapid improvement with sustainable results
  • Validate progress and completion milestones
  • Apply Lean methods for structured problem solving
  • Performs other duties as assigned


  • Staff supervision and development — leads a team of LM Coordinators
  • Large scale Distribution Center
  • Travel – approximately 20% travel required
  • Location – DC

Job Qualifications – Education and Experience

  • Bachelor’s Degree in Engineering
  • Master’s Degree in Business, Engineering or Operations Management a plus
  • 3+ years of experience in high volume distribution preferred
  • Time & Motion, MTM, MSD or MOST experience preferred
  •   Experience in developing, designing and/or implementing Labor Management Systems (LMS) across multiple distribution centers is a plus
  • Must be highly organized, and be able to handle multiple projects/tasks simultaneously
  • Experience with work measurement methodologies and tools with an emphasis on time study expertise
  • Experience in Project Management
  • Experience with productivity tracking and data collection systems
  • Possess a high degree of financial and analytical skills
  • Excel at working and leading in a team environment
  • Ability to clearly communicate both verbally and written at all levels of management
  • Proficient with all aspects of Operations Management, techniques and principles
  • Experience in applying and teaching Lean or other Continuous Improvement methodologies
  • Proven track record of successful change management and accomplishments implementing productivity and cost reduction programs
  • Lean/Six Sigma experience 
  • Possess strong computer skills


  • Leadership – Models the Company’s values and influences others to achieve individual or team objectives
  • Communication – Clearly conveys information through a variety of media to individuals or groups in a manner that is understandable, easy to retain and timely
  • Initiative – Approaches work objectives with a sense of urgency and a dedication to exceeding performance expectations
  • Problem-solving/Decision-making – Accurately identifies problems, issues and opportunities, collects data to draw conclusions and chooses a course of action based on facts
  • Planning & Organization – Establishes courses of action for self and others to ensure that work objectives are met
  • Policy Compliance – Manages in accordance with Company policies and procedures and promotes compliance in others

Physical Requirements

  • stand, walk, sit for extended periods of time
  • speak and listen to others in person and over the phone
  • use keyboard and read from computer screen and reports
  • lift 50 pounds


  • Must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others