Employer: Panorama Education
About the Role:As the Office Operations Manager, you will be responsible for Panorama Education’s day-to-day internal office operations for both Boston and San Francisco, as well as manage the support operations for our remote team members. Panorama Education is rapidly growing, and with that growth comes a need to scale existing processes and build an office support team to serve our growing team. This role will grow and improve Panorama’s office support processes and work cross-functionally to support company-wide events, programs, and team meetings.Responsibilities: Manage office vendor relationships, contracts and budgets for Boston and San Francisco, as well as future office locationsBuild out Operations team and manage future Operations team membersDevelop and roll out company-wide operations processes and policies for all locations, in partnership with People team, such as office visitor and guest policy, mother’s room utilization, and moreCoordinate new hire desk assignments with hiring managersAssist Director of Operations with planning and execution of company-wide events, and provide logistical support for programs such as Lunch & Learns, panels, and heritage month celebrations.Oversee front desk operationsResponsible for supplies inventory in office locations, including office supplies, snacks and drinks, and moreManage employee support ticketing system, and ensure timely response and resolution to employee operations ticketsScale supply ordering programs for both in-office and remote employee locationsPartner with Director of Operations and Finance team members on annual budget for anticipated operations equipment, supplies and support services Partner with Employee Engagement Manager and People team with office orientation for new hires, including tours, floor maps, badges, and more What We’re Looking For:Bachelor’s degree in Business Management or related field preferred, or equivalent work experienceMinimum of 5 years office management or facilities management experience Self-motivated; driven, cares about the quality, presentation and delivery of the workAbility to make decisions, shift priorities and manage time to meet changing and evolving needsComfortable owning projects, as well as creating and rolling out new processesMotivates others to do their best work; solicits and integrates inputs of others from diverse backgrounds and experiencesPassion for providing stellar serviceFlexible, dependable and consistent; proactively follows up and provides updatesAbility to collaborate effectively with vendors and teammates cross-functionallyAble to lift up to 20 lbs. Bonus Points:Experience in a high-growth tech company or edtechExperience supporting geographically dispersed team members in remote environmentsEvent management experiencePeople management experience Panorama Education is dedicated to building a diverse and inclusive company because we serve students, educators, and families from tremendously diverse backgrounds and identities across the country; we’ve seen how our product and impact are strengthened the more we reflect that diversity. In addition, we have found (and we believe the research) that diverse teams are higher-performing, and we embrace the varied perspectives that our team members share with each other. As such, we are an Equal Opportunity Employer.