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We are seeking a Quality Improvement Coordinator to support our Regional Quality Improvement team. The Quality Improvement Coordinator oversees and monitors improvement programs across the region. In addition, works closely with the physician director and department director to conduct performance improvement initiatives across the organization.
Who We Are:
The Mid-Atlantic Permanente Medical Group, (MAPMG) is one of the nation’s premier multispecialty medical groups and is the largest integrated medical group in Maryland, Virginia and the District of Columbia. Founded in 1980, the medical group has more than 1,700 Permanente physicians spanning more than 50 subspecialties. Together, we serve approximately 800,000 Kaiser Permanente members in Maryland, Virginia, and the District of Columbia at 34 area medical centers, plus several community hospitals and skilled nursing facilities.
We are seeking a Quality Improvement Coordinator to support our Quality Improvement team. The Quality Improvement Coordinator oversees and monitors improvement programs across the region. In addition, works closely with the physician director and department director to conduct performance improvement initiatives across the organization. The coordinator uses established clinical guidelines and leverages technology to manage data collection, analysis, measurement and other KPMAS tools to improve the quality of care of KPMAS patients. The coordinator should have training and knowledge of continuous improvement principles as well as the ability to understand and use analytical reasoning to interpret and act on findings. The coordinator will support the implementation of changes in population care management practices to increase the effectiveness and efficiency of high quality care delivery.
- Collaborate with clinical, technical, analytical, and operational experts to implement and document population care management programs.
- Integrate data and technical solutions into project development and maximize the use of the Electronic Medical Records for population care management practices.
- Coordinate preventive care and disease management outreach initiatives to members through letters, secure messaging, phone calls, and through use of the EMR, including secure messaging, order entry (pending) and chart review.
- Practice and promote innovative practices within KP’s ethical and legal guidelines using established policies and procedures.
- Maintain confidentiality of patient records, information, and departmental activities involving patient information.
- Research plan for data gathering and analysis; participate significantly in interpreting analyses and develop action plans accordingly. Data will involve pending orders and sending staff messages using Kaiser systems, specifically KPHC.
- Bachelor’s degree required, preferably in Health related field; Masters prepared or completed in a Health related field, preferred.
- Minimum of one (1) year of clinical and health care operations experience is required.
- Minimum of two (2) years of project support or coordination experience is required.
- Knowledge and/or exposure to Electronic Medical Records (EMR) is required.
- Strong analytical, organizational, and communication skills is required.
- Excellent time management, team-building, and facilitation skills is required.
- Self-motivated character is required
- Excellent computer skills is required (Microsoft Office suite).
- Competitive compensation package
- Comprehensive benefits including 100% employer-funded medical and dental insurance premiums for employees and families
- Great work/life balance
- Generous paid time off
- Maternity and parental leave
- Pension plan and 401(k) retirement plan
- Life insurance, and short-term disability and long-term disability coverage
- Education reimbursement
Equity, Inclusion, and Diversity:
MAPMG continuously works to identify and mitigate healthcare inequities, and that starts with providing an inclusive, supportive environment for our physicians. We encourage applicants of any race, color, religion, sex, sexual orientation, gender identity, or national origin who value diversity and will commit to practicing culturally competent healthcare.