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In office role:

Must be available for work Saturday or Sunday as well as business hours between 8AM – 5PM ET.

The Reporting and Data Sr. Analyst will develop and maintain operational reporting on both an established frequency and on an ad hoc basis.

Key Responsibilities:

  • Create analytical reporting based on Leadership request.
  • Create, update, and maintain project plans on special projects.
  • Design appropriate management reports scorecards that articulate operational performance, financial results and highlight inefficiencies.
  • independently using Microsoft Power BI, and report out to management
  • Create visuals in a meaningful story oriented way.
  • Execute planned and ad hoc data visualizations requests with minimum turnaround time.
  • Support process improvement efforts using quality methodologies and principles.
  • Provide input for weekly and or monthly reports and review meetings.

Basic Qualifications 

  • Minimum of 1 year of data/reporting experience 

Preferred Qualifications

  • Microsoft Power BI to analyze data and create new reports
  • Associate Degree or College Diploma
  • Hands on experience in Microsoft Excel performing vlookups, creating pivot tables, applying conditional formatting
  • Experience with manipulating data in power query
  • Experience with PowerPoint and Previous experience in a call center environment
  • R or Python scripting language skills