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Employer: JPMorgan Chase & Co. – General

Expires: 09/11/2021

Strategy & Process Improvement (S&PI) is a dedicated internal consulting group with a mandate to lead critical strategic transformation efforts focused on the Firm’s most urgent needs. Key objectives include helping front-office businesses (e.g., Banking teams) as well as internal functions (e.g., Operations, Finance, and Risk) make decisions that result in more efficient processes, greater client impact, and an improved bottom line. The group is approximately 100 consultants divided into central (Core S&PI), functionally-aligned (Global Technology S&PI, Corporate Location Strategy), and business-aligned (Asset Management S&PI, Consumer & Community Banking S&PI, and Commercial Banking S&PI) teams. Typical S&PI engagements (not exhaustive) include:Operations StrategyStrategic PlanningOperating ModelsOrganization Design & GovernanceBusiness/Function TransformationCapability Build-outS&PI follows a hypothesis-driven, fact-based approach to problem-solving. The ability to solve critical business problems along with the diversity and backgrounds of individuals distinguish S&PI from other areas of the Firm. Typical project teams are comprised of 2 to 6 members, most of whom are former management consultants from top consulting firms (McKinsey, BCG, Strategy&, etc.). Projects are usually 4 to 16 weeks long, depending on complexity and scope.Responsibilities:Thought Leadership“Own” significant pieces of an entire workstream, identifying qualitative and quantitative analyses required and executing on them with little oversightPartner with project team members to develop frameworks and insights to address key process improvement, organizational change, and functional strategy development effortsWork with others to identify major issues and actionable opportunities, design solutions, and quantify potential bottom-line financial impact across portions of a workstreamSynthesize impactful findings, develop recommendations, and help present recommendations to senior managementClient LeadershipLead select client interviews / working sessions to gather baseline information; independently requests needed information and follows up with clientsDeliver client presentations, focusing on “so-whats” not just analyses; answer questions clearlyBuild trusted advisor relationships with key client stakeholdersTeam LeadershipLead one or more workstreams, potentially including managing analysts; escalates issues and risks with proposed solutionsDevelop junior team members informally, including serving as a mentor Qualifications1-3 years consulting experience with a top-tier management consulting firm or an internal consulting / corporate strategy teamStrong problem-solving skills as well as client management and executive-level communication skillsAbility to take ownership of tasks and manage most elements of an entire workstreamFinancial services background is preferred, but not mandatory