Shared Services Internship – HR Service Center at Northwell Health

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Employer: Northwell Health

Expires: 03/31/2020

Job Description:The Shared Services Summer Internship Program is a robust, 10-week program that immerses our interns in the business of healthcare while providing exceptional learning and development opportunities. Inclusive of a specialized Learning & Engagement Series and team-building activities,the goal of the program is to develop future talent for Northwell Health.Responsibilities Include:Create informative training tools and sessions for Polaris implementation, Northwell Health’s new self-service platform.Assist the Northwell workforce with inquiries related to Polaris, benefit, payroll, wellness, and retirement.Participate in gathering, interpreting and utilizing complex data to develop actionable steps which will improve processes.Provide real time solutions via phone, chat or service request while delivering an optimal level of customer service.Qualifications:High School Diploma or equivalent, required.  Currently enrolled in an Bachelor degree program, majoring in Business, Computer Science or related field, requiredProficiency in computer database skills, data entry and typing skillsSuperior customer service skills Excellent listening, verbal and written communication skillsAbility to handle stressful situations appropriately Knowledge of HR and benefits, preferredPrior call center experience, preferred