IEOR - Designing a More Efficient World

Production Associate – Bulk Operations at Chairish

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Employer: Chairish

Expires: 08/29/2020 is the design lovers’ indispensable online source for chic and unique decor, decorative art, furniture and home decorating inspiration. Founded in 2013, Chairish delights over 2.5 Million shoppers monthly with our expert curation of exclusive and diverse inventory, spirited attitude, refreshing shopping experience and award winning customer care. With 2,000+ new arrivals daily, it’s no wonder Architectural Digest named Chairish the #1 “can’t live without decorating app” that “will change the way you shop for furniture online” and Entrepreneur lists Chairish as one of “best entrepreneurial companies in America.” Chairish boasts 2.3M design savvy visitors a month and is well loved in the design community.The combined Chairish Inc. leadership team is comprised of veteran technology entrepreneurs who created some of the biggest global travel brands alongside well-known fashion and design industry executives. Investors include Altos Ventures Ltd, Azure Capital and O’Reilly AlphaTech Ventures.The Production Services team is responsible for ensuring a high degree of listing quality in support of the Chairish seller and buyer experiences. Production Services provides a frictionless, efficient, and timely publishing process for the seller, keeping shoppers engaged, and buyers delighted with minimal surprises upon delivery. The Production Associate – Bulk Operations contributes to maintaining and expanding a broad selection of inventory by publishing listings with a consistent approach to presenting product details, descriptions, and photography. Their work is primarily performed via, but not limited to, transcriptions and bulk upload projects; ensuring efficient publishing for a high volume of listings, supporting seller onboarding and for all product types.Responsibilities:Understand Chairish’s listing requirements, curatorial standards, listing flow, and tools required to manage the flow of work and identify opportunities for improvementReview and edit product details and photography for compliance with the Chairish Publishing Standards Provide clear and helpful guidance to sellers when listings do not meet the standardsAssess product photography for compliance and articulate (or edit) the shortcomings as appropriateEnsure a user friendly and consistent listing process by effectively communicating listing requirements and policiesDefine and oversee quality control initiatives related to inventory transcribingCommunicate and collaborate with Platform Services leadership, Account Management, Onboarding, and other teams as appropriate to ensure excellence and seller compliance with platform policies and standardsUnderstand curatorial standards and best practices for product listing details Meet or exceed daily, weekly, and monthly productivity goals for products created via Bulk UploadBalance transcribing, publishing, and special request priorities to maintain full capacity productivity of teamMonitor, track and process weekly inventory updates for wholesale vendorsManage listing data for wholesale vendorsBe the point person for listing updates, and listing creation on wholesale accountsCommunicate effectively with the wholesale team to ensure accuracy of listing data, and compliance with Chairish curatorial standardsActively contributes to the culture, community, and knowledge of the Production Services teamOther duties as assignedSkills and Attributes Required to be Successful in the RoleAdvanced knowledge of Google Sheets functionality including formulas and spreadsheet manipulationEffectively juggle multiple projects and priorities simultaneously Strong problem-solving and analytical skillsExceptional attention to detail, assessing a high number or products while maintaining consistent qualityData driven with analytical mindset Sense of urgency while maintaining exceptional attention to detailExcellent written and verbal communication skillsDemonstrated decision making and judgementProven ability and willingness to work within a collaborative team environment & support team members across ChairishDesired ExperienceDemonstrated experience in managing multiple projects and priorities within tight timelinesIdeally at least 2 years working in an e-commerce environmentFamiliarity with product photography practices and applicationsWeb savvy with an interest in design/style blogs and ecommerceA passion for art, design, furniture, home decor and interior design – a plusApply at: