IEOR - Designing a More Efficient World

Operations Team Fellow at GlobalGiving Foundation Inc.

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Employer: GlobalGiving Foundation Inc.

Expires: 03/27/2020

Fellows Program SummaryGlobalGiving is seeking applicants to our Fellows Program to help further our mission and ambitious growth plans. Fellows will have a unique opportunity to learn how a thriving, international NGO operates through practical, hands-on experience with the nuts and bolts of our operations and ample opportunities to explore the broader field of development.We have fellowship opportunities on seven of our teams: Vetting and Grants, Disaster Recovery Network, Program, Operations, Business Partnerships, Marketing and Communications, and Strategic Initiatives. You are welcome to apply to multiple fellowships, but please ensure that your application highlights why you would be excellent in that specific role.The program is a highly selective, full-time service year that will challenge and inspire you, and will require hard work and dedication. You will have the opportunity to explore various areas that interest you, so you can capitalize on your experience. You’ll be a vital contributor to our team—not getting coffee or filing papers all day long.Here’s a little taste of the kinds of experiences you might have as a GlobalGiving Fellow:Skill-building workshops to improve your understanding of international development, technology startups, social entrepreneurship, philanthropy, disaster response, and crowdfunding.In-depth research and analysis projects around a particular issue area.Training on experimentation, workflow, and querying tools such as Salesforce, Optimizely, MySQL, Metabase, and Zendesk.Career preparation and professional development, including mock interviews and resume review. Previous fellows have used their professional development funds to take coding classes and even learn French!Operations Team FellowThe Operations Team (or Ops for short) builds and services the backbone of GlobalGiving and ensures tens of millions of dollars are dispersed across the globe each year. We are a close-knit team responsible for the accounting, finance and human resource functions of the organization, as well as supporting business intelligence and overarching strategic planning at GlobalGiving.If you’ve got an analytical mind, an eye for detail, and a knack for knowing when the right question is more important than the right answer, we can’t wait to hear from you. We’re especially looking forward to meeting candidates who are excited to pick up projects and run with them! TheOperations Fellow will:Help fund community-led organizations all over the world. You’ll support the core financial operations of over $40M in contributions to organizations around the globe. By appropriately handling and delivering designated contributions, you will help ensure delivery of funds to local organizations, from Albania to Zambia.Help make international money transfers more accessible for grassroots nonprofits. Work with our Senior Disbursement Associate to identify and communicate disbursement issues to our partners. Then help plan solutions by suggesting UX and/or process changes internally.Help us fight crime! You’ll collaborate with our Data Scientist to detect, process, and prevent fraudulent activity on our website.Let your geek out. You will use our data to identify and unpack key stories about GlobalGiving’s performance and share results via written reports and staff-wide presentations. You’ll help us understand where our systems and processes can be more efficient and contribute to finding creative solutions to make operations across the organization as effective as possible.Level up your experience with SQL and Python. No previous experience necessary but an interest in learning and growing is a huge plus.Perform additional tasks to support management or team members on brand new ideas or ongoing projects.Who We Are Looking ForWhile we offer 7 different areas of focus for our fellows, each requiring specific qualifications, our overall selection process for the program is rooted in our values-driven approach to work. We seek candidates who subscribe to our core values:Always Open: Believing that great ideas can come from anyone, anywhere, at any time; approachable and humble, demonstrating sincere appreciation for others and their ideas.Never Settle: Questioning the status quo wisely, and challenging yourself to achieve high goals and expectations.Listen, Act, Learn. Repeat: Demonstrating curiosity about the world around us, and bringing that curiosity into GlobalGiving; experimenting fruitfully, utilizing both success and failure productively; leveraging data and feedback to make better decisions.Committed to WOW: Embodying a spirit of service with customers (internal and external), and delighting in opportunities to interact with them.In addition, candidates must:Be in the game. You are passionate about international development and onboard with GlobalGiving’s mission.Be an achiever. You can demonstrate standout achievement among your peers.Be adaptable. You perform well in changing environments, with a clear desire to do what it takes to improve and develop your skills.Be an effective collaborator. You proactively maintain relationships in ways that are mutually beneficial.Be able to execute. You set, track, and complete goals without the need for last-minute heroics. You anticipate possible delays and plan around them to maintain ownership and accountability for meeting objectives with high quality and timeliness.DurationThe Fellows Program is a full-time work commitment that will begin June 1, 2020, and run through June 30, 2021.EligibilityRecent college graduates, career switchers, and anyone who has a passion for what we are doing is encouraged to apply! Applicants must have U.S. citizenship or U.S. permanent residency.We are an equal opportunity employer and value diversity in our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.BenefitsA salary of $37,600, paid semi-monthly, will be offered over the course of the 13-month program. This is a nonexempt, 40 hour a week position. Our benefits package includes health and dental insurance, educational assistance,15 days of paid time off, professional development funds (up to $500 over the course of the program), access to our marketplace of discounts with companies, 401K matching and commuter benefits.