Employer: MassChallenge – IT
MassChallenge is looking for a Director of Research and Analytics. In this role, you will support the organization with research to improve its operations and impact. Working with data from our startups and partners you will be the link between data and our impact. You should be passionate about data and forming questions. While you will be the expert of all things research and analytics at MassChallenge, there will be many opportunities to collaborate with staff and the community.What You’ll DoCreate and Improve Analytic Dashboards and ReportsCreate, develop, and maintain our dashboards.Configure data integrations between our different tools.Work with 3rd party vendors and consultants to provide the best solutions, within budget.Lead MassChallenge Research EffortsCollaborate with MassChallenge partners and academia to answer research questions around startup performance, bias and acceleration methods.Work with MassChallenge leadership on data collection and program research.Maintain MassChallenge databases of startups and community members.Lead the organization’s analytics projects.Manage SystemsMaintain the systems we use to collect and share information in the organization.Evaluate and recommend tools that we should use to improve our use and collection of data in the organization.People, Training, and OnboardingProvide training and onboarding for new employees that will use data or dashboards in their role.Lead training and office hours for new software that you will help roll out.Manage the Technology & Data Coordinator and their work to support research, analytics, and our IT ticketing system.Who You Are and What You BringYou have a degree or experience in computer science, data analytics or equivalent experience.You have 3 years of work experience in data or business analysis. People manager experience is a plus!You have experience in using BI tools, Python, Excel, SQL, and other analytics tools.You have worked with academia on publications.You have experience creating BI dashboards and training others on how to use them.You have experience using Salesforce and Hubspot– preferred.You have experience gathering user requirements and writing documentation.You have experience with customer service.Who We AreMassChallenge is the most startup-friendly accelerator on the planet. No equity and not-for-profit, we are obsessed with helping entrepreneurs from all backgrounds, industries, and regions around the world. We also reward the highest-impact startups through a competition to win a portion of several million dollars in equity-free cash awards. Through our global network of accelerators in Boston, Israel, Mexico, Rhode Island Switzerland, Texas and the UK, and unrivaled access to our corporate partners, we can have a massive impact – driving growth and creating value the world over.How We WorkWe envision a creative and inspired society in which everyone recognizes that they can define their future and is empowered to maximize their impact. Our mission is BIG and so we are a team that gives 110% to it every day. Our Guiding Principles ensure we stay true to our mission and our core beliefs:Impact Now: Think big, act big, know that you can change the worldBe Genuine: Give trust and earn respect.Help Entrepreneurs Win: Startups first in every facet of our business.Team Up: Work together, empower your teammates, laugh often.Own It: Celebrate wins; embrace failures; this is how we learn together. Be at cause.Why You Should Join UsWe believe working at MassChallenge is fulfilling because of the mission, challenging because of the pace and work, and rewarding because you get to build to the next step in your career here. When you join MassChallenge you join an incredible team and network of innovators and entrepreneurs, you take ownership over significant and strategically important projects, you focus on impact and output, and you help catalyze a global renaissance.How to ApplyIn addition to completing the online application and providing your resume, please include a one-page cover letter in which you tell us about yourself, why you want to work at MassChallenge and why you are a perfect match for this job.Our goal is for our team and culture to reflect the diversity of the global community we serve. Employment at MassChallenge is contingent upon verification of identity and eligibility to work in the country that the position is based in, based on applicable laws.