Data Management and Compliance Associate at Pacific Consulting Group

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Employer: Pacific Consulting Group

Expires: 07/31/2020

OverviewPacific Consulting Group is a Silicon Valley boutique insights and consulting firm that provides deep, rich, and actionable market insights that help a range of organizations to improve their value to their customers. The way we gather and analyze customer feedback makes it easier for leaders to act with confidence and achieve business improvement such as increased customer loyalty, stronger brand expression, enhanced customer satisfaction and accelerated product adoption.The Data Management/Network Security Associate role is an integral role for the company on two fronts. The goal of this position is to serve both as the person who preserves/protects data for the company and our clients and the person who analyzes data to make sense of it for clients. The data security functions include managing how the company stores, organizes, protects and makes data accessible; serving as point person with our outsourced IT partner; and establishing and monitoring policies and procedures that keep us compliant with federal government cyber and physical security guidelines. There is a real opportunity for development and leadership as the cybersecurity subject matter expert. The data analysis functions of the role include working on project teams to manage survey data collection and using software tools to analyze data.This is the position for you if have an eye for detail, can work independently, have initiative to keep pace with areas of expertise, enjoy coordinating and collaborating, are an excellent communicator, and have a facility with data.ResponsibilitiesData Analysis (40-60%)Transcribe and code survey resultsAdminister web-based surveys by sending out emails and monitoring responsesParticipate in data and process quality control activitiesOrganize, produce, and review raw data filesUse Wincross to generate cross-tab tablesUse SPSS algorithms to analyze dataTrack response rates and manage respondent notificationsCoordinate transfer of data files with clients and suppliersPrepare reports showing status of data collection and any data issuesConduct other data management and analysis tasks in support of a client projectData Security (40-60%)Serve as primary point of contact for managing and coordinating PCG IT vendors and consultantsProvide expertise and guidance on data security questions, events, and auditsEnsure PCG staff follows data security compliance requirementsOversee PCG’s outsourced IT vendor to maintain current documentation of IT assetsApply IT security frameworks to recommend PCG’s network architecture, hardware, and softwareCreate and submit periodic IT security reports to PCG clientsMaintain physical access logs and coordinate physical access issuesWork with IT Committee to develop the annual IT budgetManage key vendors such as the alarm system, internet, and key card providersAttending and answering questions during government security audits (3-4 times/year) and ensuring follow up of any open items for PCG and our contractorsQualificationsMust be a U.S. Citizen. This is required to work with federal government data.College diploma or university degree in the field of computer science and 2-3 years equivalent work experience with at least 1 year of direct experience working in a high security network environment governed by standards such as PCI DSS, HIPAA, or other similar frameworks.Highly self-motivated and directed with keen attention to detail.Demonstrated comfort level and skills in data analysis tasks and toolsStrong customer service orientation and interpersonal skillsAbility to do best work in a team-oriented, collaborative environment.Extensive experience with standard office software applications.Competence with testing, flowchart, and data mapping tools and procedures.Able to read and understand technical manuals and procedural documentation.Ability to conduct research into PC issues and products as required.Strong written and oral communication skills.Strong interpersonal skills.Other Job ParametersOn or prior to your start date you will be asked to initiate a government background clearance process. Passing this personnel security clearance and being a U.S. permanent resident or citizen is required because of PCG’s work with federal government data.Working in PCG’s offices in Redwood City; some telecommuting and flextime allowedSome after hours on-call availabilitySitting for extended periods of time working on a computer, some lifting of moderately heavy objects such as setting up laptops and monitors; manipulation of tools and technology equipmentRequired to travel to subcontractors to check on security status.Introductory performance period: 90 daysExempt position