IEOR - Designing a More Efficient World

Care Delivery Process Improvement Master's Intern at Kaiser Permanente

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Employer: Kaiser Permanente – The Permanente Medical Group

Expires: 04/11/2020

Summer 2020 InternshipThis team under the Medical Group Administration team oversees clinic operations for Adult and Family Medicine; Focus on Quality initiatives, Stewardship, care Experience, Access, and growing our People.Intern project will focus on supporting Process Improvement projects supporting the Rapid Improvement Event lead and/or Staffing Office standardization within the service area.Desired Skills:-Project Management skills-Analytical skills-Strong communication skills-Knowledge of Process Improvement/Lean methodologies -Master’s in Public Health, Health Care Administration, Business, or related graduate programsThis position provides analytical support to a project or department. Under the guidance of a Project Manager/ Director, responsible for collecting and researching data, performing analysis, providing recommendations and presenting results. Essential Functions:• Responsible for contributing high level analytical support to a project or department requiring application of knowledge in marketing, information management, finance, management, economics or statistics.• This position contributes to a full range of project components.• Assigned to at least one project and expected to produce results and report out as a member of a project team.• Organizes assigned project tasks, identifies and structures information collection activities, and sets time lines for completion of required tasks as directed.• Develops tools to identify and to document best practices.• Prepares various excel, word or PowerPoint reports, and works w/ access database software (or similar tool) to develop data extracts and management information reports.• May be asked to produce graphic information using excel or PowerPoint or similar software. • Contributes to development of management information and analysis conducted, provides recommendations and assists w/ preparation of formal presentations to communicate results to various management levels.• Identifies alternative solutions to project issues.• Contributes to development project plans to ensure timely deliverables and successful completion of project and demonstrates an understanding of various business intersections.• Assists w/ identification and development of training information.Basic Qualifications:Experience• N/AEducation• Enrolled in or recent graduate of a MBA or other Master’s level program with an accredited college or university.License, Certification, Registration• N/A. Additional Requirements:• Solid analytical skills, problem solving, project management and critical thinking.• Strong project management skills.• Excellent verbal and written communication skills.• Ability to utilize at a working level Excel, Word, PowerPoint, and Access.• Must be able to work in a Labor/ Management Partnership environment.