Employer: California Department of Tax & Fee Administration – Field Operations Department
Position(s) will be located within the following offices:Fairfield, Fresno, Oakland, Redding, Sacramento, Salinas, San Francisco, San Jose, Santa RosaThe State of California’s Department of Tax and Fee Administration (CDTFA) has an exciting career opportunity and is looking for enthusiastic and self-motivated individuals with strong communication skills to join our team. If you are interested in learning and applying California’s business tax and fee laws while developing your skills in this position, this is a great opportunity for you.The Business Taxes Representative position is an entry level professional position that provides great potential for personal development and career advancement. As a Business Taxes Representative, you will use your analytical skills to determine how best to resolve delinquent sales and use tax accounts effectively and efficiently. You will have support from your team members and supervisor.This position performs a variety of tasks, including the following:Communicate via calls, written correspondence and in personConduct field visits at the taxpayer’s business and/or other locationsEducate taxpayersAnalyze account and business financialsResearch for assetsInitiate collection actionsNegotiate payment arrangementsDocument interactions with taxpayersThe CDTFA is dedicated to creating a culture of excellence by offering our team members a variety of educational resources and training classes, including technical and career-related training. As you gain experience and knowledge in this position, assignments will be performed with more autonomy using all tools including advanced collection concepts and techniques. Candidates must complete the required college-level courses to be considered eligible for appointment. Required courses for this position are listed under the Minimum Qualifications section in this link.This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin.Here is a link to the exam bulletin for the BUSINESS TAXES REPRESENTATIVE You will find additional information about the job in the Duty Statement.