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November 2020

11/30: Jamol Pender – Beyond Safety Drivers: Staffing a Teleoperations System for Autonomous Vehicles

November 30 @ 3:30 pm - 4:30 pm
Zoom Webinar (Virtual)

Abstract: Driverless vehicles promise a host of societal benefits including dramatically improved safety, increased accessibility, greater productivity, and higher quality of life. As this new technology approaches widespread deployment, both industry and government are making provisions for teleoperations systems, in which remote human agents provide assistance to driverless vehicles. This assistance can involve real-time remote operation and even ahead-of-time input via human-in-the-loop artificial intelligence systems. In this talk, we address the problem of staffing such a remote support center. Our…

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